Magento and Adobe Commerce Support Packages

"Most agencies use the same cookie-cutter approach for every company, and that wasn’t working for us. IronPlane continues to take the time to do their homework before they take the test. Their extensive code review, requirements gathering, and scoping sessions show me they understand our business and our goals."

Marketing Executive, Tacony Corporation

"The entire IronPlane team is outstanding to work with. Creative and timely solutions to complex problems are their specialty. The responsiveness and sense of urgency in their work in times of potential crisis is unmatched."

Anthony Fontana
Owner & CEO, Custom Picture Frames

"With IronPlane acting as both web developer and advisor, our company has exposure to website practices in a range of industries. Their multi-vertical expertise provides valuable insights and guidance."

David Petersen
VP Marketing & Sales, Gat Creek Furniture

Basic Support

Ideal for small companies looking for basic site maintenance.

$2,250

per month

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Includes the following services and requires a 12-month term

Comprehensive Magento audit
Dedicated ticket management system
Full code repository management
Staging and QA environments
Real-time website monitoring
24x7 emergency response support
Implementation of Adobe released patches
Quarterly business review and recommendations

Website hosting is available as an included service at this support level for qualified clients.

The perfect starter plan

Essential Support

Ideal for companies looking to get more out of their platform.

$3,650

per month

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Requires a 12-month term

Comprehensive Magento audit
Dedicated ticket management system
Full code repository management
Staging and QA environments
Real-time website monitoring
24x7 emergency response support
Quarterly business review and recommendations
Code migration and site setup included
Up to 20 hours custom support per month

Website hosting is available for an additional monthly fee for Essential, Pro, and Enterprise plans.

Pro Support

Best for companies with a planned roadmap and complex needs

$5,250

per month

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Based on a 12-month term, includes Essential Support services plus...

Private project Slack channel
Dedicated project manager & tech lead
Monthly strategy meetings for custom roadmap planning
Up to 30 hours support per month

Website hosting is available for an additional monthly fee for Essential, Pro, and Enterprise plans.

Enterprise Support

Best for larger businesses with specialized eCommerce needs

Custom

per month

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Based on a 12-month term, includes Pro Support services plus...

Customized support from 100 - 300 hours per month
Provides a dedicated team for aggressive project delivery
Specializing in complex custom functionality and integrations
Expert site architecture specialists are available for website renovation planning

Website hosting is available for an additional monthly fee for Essential, Pro, and Enterprise plans.

Create your custom support plan

Need something unique? IronPlane offers flexible, tailored support plans to meet your specific needs. From added support hours to specialized services, we’ll create a plan that aligns perfectly with your eCommerce goals. Contact us to build your ideal Magento support solution.

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Get started with IronPlane today

If your Magento site is expensive to maintain, performing poorly (speed, SEO, etc), falling short on conversions, vulnerable to security breaches, or simply outdated, IronPlane can help.

Our timely support goes beyond just fixing these issues. We care about seeing your business reach the next level. Get started with support you can rely on.

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