There are many eCommerce platform options out there, but do they all fit your needs? What is the essential information you need to have before you choose? For most applications, Magento could be your best choice. Let us show you why.
Migrate to Magento
Though meant for the same purpose, these two platforms are very different from each other. There is little to compare face to face, since Magento is an open-source platform that allows you to keep a copy on your system and upload it when necessary via FTP. In contrast, BigCommerce is a cloud-based service or SaaS (Software as a Service). Here are some of their features:
Magento 2 is fully scalable, apt for medium and large stores. If it does not have the desired feature out of the box, it can be easily added, making it very versatile. It is ready to increase the number of products or categories.
BigCommerce is fine for startups or beginners, though it may grow as your business requires. However, it features an annual sales limit. Should you exceed this limit, you will be automatically promoted to the next level, which will come at an additional cost. With faster-growing businesses, this new cost may pile up sooner than you might expect.
“Magento scales very well. That means if you keep adding more products, there’s no significant performance decline. This sounds like a very technical and unuseful [sic] thing but actually it’s very important and depends heavily on the type of eCommerce solution you are providing. In our case, we were supposed to have many products (+15,000) so we never have many scale issues with it.”
Santiago Valdés / Marketing, Growth & Technology
Built-in features and the possibility of enhancing the UX and functionality by means of extensions or add-ons make these two platforms equally desirable. However, when it comes to expanding its opportunities, Magento 2 has a definite edge. From design flexibility to future-proofing your store, Magento has much more to offer.
You want to be able to customize your store to meet each of your needs, so you must ensure that the platform you choose will allow you to do so, especially if you want to sell B2B. Being open-source, Magento 2 can accommodate truly complex requirements, while BigCommerce is more of a come-as-is solution which, even though powerful, may cause you delays if a needed extension does not yet exist.
A robust and very active support community has developed for Magento due to the large number of users. And, since it is open-source, there are multiple forums where users and developers are willing to answer your questions and help make this a better platform. Also, customer support is available by the hour for a fee.
In the case of BigCommerce, the best source of support is BigCommerce University. There is also phone, email, and chat support 24/7 on all their packages.
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