Known for its great speed, agility, and performance, Magento is an e-commerce platform that offers online merchants flexible and powerful features for their online stores. Howevermore…,without proper user and customer experience, any online business is bound to plummet. That's why Ironplane and its partner company, Snowdog UX, are dedicated to bringing together e-commerce business goals with a focus on user experience. Our team has UX experts that help balance between form, function, and usability of the Magento platform. Our UX work is mainly focused on user-centered research, measurable goals, and of course, data-driven analysis and testing.
We offer 3 different UX services:
Commerce UX Assessment
This service is designed to give a comprehensive and thorough evaluation of your e-Commerce site (or a specific web page), omnichannel ormore... mobile commerce. Clients who are not sure of what's wrong with their website or mobile application, seeking to gain a competitive edge and to expand their market reach should look no further than this. The Commerce UX assessment service gives effective insights that help improve your e-Commerce activities.
An outline of business objectives and study goals (prepared with stakeholders)
Problem definition and outline of assumptions
Competitor and market analysis
Research of users, website observation (using tools such as Fullstory)
A detailed report outlining the goals, objectives and results of the UX research
Recommendations and a clear roadmap with estimations to implement on your site that will improve customer experience
A presentation of the outcomes and recommendations for next steps
This assessment can also be performed on your mobile or tablet app.
COMMERCE UX ASSESSMENT AND MAGENTO IMPLEMENTATION
In addition to the UX
assessment, this service also includes the implementation of changes that will help scale-up
your business. Of course, changes made will be customized and structured according to your
eCommerce website development
Custom modules and extensions
Integrations with 3rd-party services
Migration from other platforms
Magento 1 to Magento 2
SOLR onsite search
FULL UX DESIGN AND MAGENTO DEVELOPMENT
This service is offered in conjunction with our Magento commerce services. We will work on an in-depth redesign of your website based on a data-driven UX process.
Stakeholder interviews/discussions throughout product redesign cycle
User personas, and user stories
Low fidelity prototypes and wireframes
High fidelity designs
Implementation in Magento commerce
Grounded in universal best practices, but customized based on the data and research we collect. Reports and key findings are shared at every stage. UX research and testing is a cyclic process.
Barnett Crossbows, Wildgame Innovations, Plano Molding