Create an Innovative Customer Experience
A positive user experience can become a significant competitive advantage in the marketplace and ultimately have a big impact on your business. The interactions more…between users and your business invoke responses and judgments that can greatly influence the success of your brand. Our UX team is focused on creating a seamless and enjoyable commerce experience for your customers. Using qualitative and quantitative user research methodologies, we work closely with you to align your business objectives (KPIs and conversion) with the needs and desires of real users in your target audience.
We offer 3 UX services:
UX REVIEW (ANY PLATFORM)
This service is designed to
provide a comprehensive evaluation of your eCommerce site (or a specific web
page), omnichannel, ormore... mobile commerce.
Whether you're simply not sure what's wrong with your website or mobile application, or you're seeking to gain a competitive edge and expand your market reach, you should look no further than this. The UX Review service gives effective insights that will help improve your eCommerce activities.
Outline of business objectives and study goals (prepared with stakeholders)
Problem definition, outline of assumptions
Competitor and market analyses
Research of users, website observation (using tools such as Fullstory)
Detailed report outlining goals, objectives, and results of UX research
Recommendations and clear roadmap with estimations to implement on your site that will improve customer experience
Presentation of outcomes and recommendations for next steps
This review can also be performed on your mobile or tablet app
UX REVIEW AND MAGENTO IMPLEMENTATION
In addition to the UX
Review, this service includes the implementation of changes that will help scale up
your business. Of course, changes made will be customized and structured according to your
eCommerce website development
Custom modules and extensions
Integrations with 3rd-party services
Migration from other platforms
Magento 1 to Magento 2
SOLR onsite search
FULL UX DESIGN AND MAGENTO DEVELOPMENT
This service is offered in conjunction with our Magento Commerce services. We will work on an in-depth redesign of your website based on a data-driven UX process.
Stakeholder interviews/discussions throughout product redesign cycle
User personas and user stories
Low fidelity prototypes and wireframes
High fidelity designs
Implementation in Magento Commerce
Grounded in universal best practices, but customized based on data and research we collect. Reports and key findings are shared at every stage. UX research and testing is a cyclic process.
Barnett Crossbows, Wildgame Innovations, Plano Molding