Adobe Commerce Quick Order: Set Up & Configuration Guide

Introduction to the Adobe Commerce Quick Order Feature

According to a survey by Baymard Institute, a staggering 67.45% of online shoppers abandon their carts due to complicated checkout processes.

If you’re a B2B company looking to streamline the purchasing experience for your online store, the Magento 2 platform via Adobe Commerce offers a Quick Order feature. Quick Order is a powerful tool, allowing users to quickly add multiple products to their cart by simply entering SKUs or product names. This article will guide you through the process of setting up and configuring the Adobe Commerce Quick Order feature, enhancing the efficiency of your online store.

Enabling the Quick Order Functionality

The first step for adding this feature to your store is enabling it from your admin settings. Here is a quick breakdown for enabling Quick Order in Adobe Commerce, courtesy of Adobe:

1. On the Admin sidebar, go to Stores > Settings > Configuration.
2. In the General section on the left panel, choose B2B Features.
3. Set Enable Quick Order to Yes.
4. Click Save Config.
5. When prompted, click Cache Management and refresh any invalid caches.

Can You Use Quick Order on Magento Open Source?

It’s worth noting that Quick Order functionality is only native to Adobe Commerce. If your business uses Magento Open Source, you will have to find an extension that adds the ability to Quick Order from your site. You will find a few options for these extensions — such as M2 Quick Order from Land of Coder — that will help you achieve similar functionality to the native feature on Adobe Commerce.

Configuring the Quick Order Form

Customizing the Quick Order form ensures that it aligns perfectly with your customer’s preferences — essential for getting them to utilize the feature. Here's how to configure it:

• Customizing the Fields and Layout: Modify the fields and layout of the Quick Order form to match your store's requirements. You can choose to display additional information such as product images, descriptions, and quantities.
• Setting Up SKU and Product Search Options: Configure the SKU and product search options to allow customers to find products quickly. Enable autocomplete and suggestions to enhance the user experience, helping customers easily locate the items they need.
• Implementing Autocomplete & Suggestions For Use: Autocomplete and suggestions are essential features that improve the efficiency of the Quick Order process. Implement them to provide real-time suggestions as users type in SKUs or product names, reducing errors and accelerating the ordering process. Keep in mind that this functionality is native for the Adobe Commerce platform version of the feature.

Bulk Ordering with Adobe Commerce Quick Order

For customers who need to place bulk orders, the Quick Order feature in Adobe Commerce offers a seamless solution. Many B2B buyers expect a B2C-like experience when making the decision to purchase online — including the ability to place bulk orders conveniently. Follow these steps to help make that happen:

• Provide Steps to Placing Bulk Orders: Guide your customers through the steps of placing bulk orders using the Quick Order form. Explain how they can input multiple SKUs or product names and adjust quantities in a single form submission.
• CSV Upload Option: For even greater convenience, Quick Order on the Magento 2 platform allows customers to upload a CSV file containing their order details. This is especially useful for large-scale orders, saving time and effort — be sure your customers know they can do it. This functionality is native for Adobe Commerce sites.

Best Practices for Adobe Commerce Quick Order Feature

As you implement the Quick Order feature on your Adobe Commerce store, keep these best practices in mind:

• Regularly update your product catalog to ensure accurate SKU information.
• Test the Quick Order feature thoroughly from a customer's perspective to identify any usability issues before rolling it out.
• Provide clear instructions and tooltips to guide customers through the Quick Order process either in meetings or on your website.

As a general rule of thumb, it is also important to ensure that your customers have a positive experience with the Quick Order feature, so make sure that the form is easy to use and navigate. It should have clear and concise labels for the fields and should be kept to a reasonable length. While not directly related to the quick order functionality itself, larger orders are easier for your customers to submit if you offer a variety of payment options and clear instructions for how to place an order. Additionally, you should offer real-time customer support if customers have any problems using the form — your website should always be as customer-centric as possible.

Why Should B2B Businesses Consider Quick Order Transactions?

B2B businesses are increasingly conducting transactions online in a variety of ways, including the use of:

• eCommerce Platforms
• Online Marketplaces
• Direct Sales

For businesses that have not been utilizing digital commerce spaces in the past, you might be wondering why you should use them and how Quick Order functionalities apply to you at all. These spaces offer a number of benefits — and though these categories may seem broad, they are worth considering:

• Convenience: Online transactions can be convenient for both businesses and customers. Businesses can save time and money by automating their sales process, and customers can order products from the comfort of their own homes or offices.
• Cost-effectiveness: Digital commerce can also be more cost-effective than traditional methods of sales, such as print catalogs or sales representatives. Businesses can save on printing and shipping costs, and they can reach a wider audience with their products.
• Efficiency: Online transactions can help businesses to improve their efficiency. Businesses can track orders in real time, and they can automatically generate invoices and shipping labels. This can free up employees to focus on other tasks, such as customer service and marketing.
• Scalability: Businesses can easily add new products to their catalog and expand into new markets digitally without having to invest in new infrastructure.

Overall, online transactions can offer a number of benefits for B2B businesses. By choosing the right online platform and implementing the right strategies and tools — including Quick Order capabilities — businesses can streamline their sales process, save money, and improve their efficiency.

Explore More Enterprise Solutions to Streamline Your Business

The Magento 2 platform (in the form of Adobe Commerce) offers a plethora of enterprise solutions that can streamline your business operations — from inventory management to customer relationship management, these solutions can help you provide a seamless shopping experience and boost customer satisfaction.

Quick Order can be a game-changer for B2B eCommerce, enhancing customer convenience and speeding up the ordering process. By enabling, configuring, and optimizing this feature, you can create a more efficient shopping experience for your customers and drive better business outcomes.